Associate Vice President Undergraduate Programme at The Hong Kong Polytechnic University (PolyU), YBrs. Professor Dr. Daniel T. L. Shek, emphasised that the rise of the service economy represents more than a sectoral change. It reflects a transformation in how value is created, shaped increasingly by human interaction and experience. He noted that leadership in this context requires stronger relational capabilities and adaptability, given the less predictable and more people-centred nature of services.
Leadership Beyond Silos: Structuring the Service Economy through the Integration of Policy, Knowledge and Practice
KUALA LUMPUR, 5 May 2026 – The International Conference on Leadership in the Service Economy, convened at the Pullman Kuala Lumpur City Centre, marked a critical juncture in the evolving structure of contemporary economies. Jointly organised by the National Higher Education Research Institute (IPPTN), Universiti Sains Malaysia and the Department of Applied Social Sciences at Hong Kong Polytechnic University, the conference served as a focused intellectual platform aligned with an ongoing research trajectory on service leadership, supported by the Li and Fung Endowed Professorship.
Pusat Media dan Perhubungan Awam Media and Public Relations Centre
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